Last updated: 5 September 2026
Gym on the Green Ltd respects your privacy and is committed to protecting your personal information.
This privacy notice explains what personal information we collect, how we use it, who we may share it with, how long we keep it and the rights you have under UK data protection law.
Gym on the Green Ltd is responsible for the personal information described in this notice.
Gym on the Green Ltd
87 Eden Office Park
Pill
Bristol
BS20 0DD
Email: info@gymonthegreen.com
Telephone: 01275 314 885
If you have any questions about how we use your personal information, please contact us using the details above.
Depending on how you interact with Gym on the Green, we may collect:
Payment-card and banking information may be processed by our payment and membership service providers. We do not intentionally store full payment-card details on our own website.
We may collect personal information when you:
We may also receive information from organisations that provide services to us, including our membership-management and payment providers.
We may use your personal information to:
Under UK data-protection law, we must have a lawful basis for using your personal information.
Depending on the circumstances, we may rely on:
Contract — where processing is necessary to provide your membership or another service you have purchased.
Legal obligation — where we are required to keep or disclose information by law.
Legitimate interests — where it is reasonably necessary for operating and protecting our business, members and facilities, provided those interests do not override your rights.
Consent — where you have made a clear choice, for example for certain marketing activities or where consent is otherwise required.
Where we process health information or another category of sensitive personal information, we will also ensure that an appropriate additional legal condition applies.
Gym on the Green uses Glofox to help manage memberships, member accounts, payments and class bookings.
Information submitted through the Glofox membership or class-booking system may therefore be processed by Glofox on our behalf in order to provide these services.
Where another provider processes your information on our behalf, we expect that provider to use appropriate security and data-protection measures.
CCTV is used at Gym on the Green for security, crime prevention, health and safety and the protection of members, staff, visitors and property.
CCTV may operate 24 hours a day, including during unstaffed periods.
CCTV footage is only accessed where there is an appropriate reason to do so, such as investigating an incident, safety concern, suspected crime or damage to property.
CCTV footage may be shared with law-enforcement agencies, insurers, legal advisers or other appropriate organisations where necessary and lawful.
Footage will only be retained for as long as reasonably necessary for the purpose for which it was collected, unless it needs to be retained for longer in connection with an incident, investigation or legal claim.
We may share personal information where necessary with:
We do not sell members’ personal information.
We may contact you about Gym on the Green services, classes, offers or other relevant information where we are legally permitted to do so.
You can opt out of marketing communications at any time by using the unsubscribe option in a marketing email or by contacting info@gymonthegreen.com.
Opting out of marketing will not prevent us from sending essential communications relating to your membership, payments, gym access or important operational matters.
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable, support marketing.
Where consent is legally required for a cookie or similar technology, it will not be used until the appropriate consent has been obtained.
You can manage your choices through the cookie controls provided on our website.
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting, health and safety and regulatory requirements.
Different categories of information may therefore be kept for different periods.
Where information is required in connection with a dispute, accident, debt, legal claim or investigation, it may be retained for longer where necessary.
We take reasonable organisational and technical steps to protect personal information against unauthorised access, loss, alteration or disclosure.
We also expect organisations processing information on our behalf to use appropriate security measures.
Depending on the circumstances, UK data-protection law may give you rights including the right to:
To exercise your rights, contact info@gymonthegreen.com.
We may need to confirm your identity before dealing with your request.
Where Gym on the Green offers memberships to young people, personal information will be handled in accordance with our membership rules and applicable data-protection requirements.
Where appropriate, information relating to a parent or guardian may also be collected.
If you have concerns about how Gym on the Green uses your personal information, please contact us first at:
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.
We may update this Privacy Policy from time to time to reflect changes to our services, suppliers or legal obligations.
The latest version will always be available on our website.
Related information
You may also want to read our:
Make each one an internal link to the corresponding page.
At the bottom of Terms & Conditions, use:
Related information
Your membership and use of Gym on the Green are also subject to our:
And at the bottom of Gym Rules / Safety / Unstaffed Safety, just link back to:
Terms & Conditions and Privacy Policy.
That makes the whole legal setup feel much more complete.
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